We have finally started working on Knowledge Management. I have found an OOB issue with permission levels according to editing KB articles.
We have our KB broken up into our various KB categories including Security, Signage, Housekeeping, Maintenance and Construction. There are various articles within the categories that I would like to restrict editing. By default everyone can edit who has a role. I don't want to set the role permissions at the Knowledge Base level with Can Contribute, because I need further access control at the article level.
I have created a new choice list field on the knowledge article form called Facility Department (u_facility_department).
The goal is to allow only certain roles to edit certain KB articles.
For Example:
A maintenance manager can only edit articles related to maintenance which are categorized using the "Facility Department" choice list field, u_facility_department. A housekeeping manager can only edit housekeeping articles, a construction manager can only edit construction articles, etc.
I would have thought that whomever the Author of the article is would be the only person other than a knowledge_admin or admin, who could edit the knowledge article, but this isn't the case.
I'm not sure where to start or a script that might work, but where would the script go?
Thanks in advance!
