Knowledge base - restructuring and creating articles

Shafna
Tera Contributor

Hi,

 

Can anyone help me with the below mentioned question on what role is exactly needed:

> For re-structuring the Knowledge base to better fit the needs of the instance and team working in it.

> To create articles, For example, create categories, move articles around, etc.,

 

Thank you in advance.

 

Regards, 

Shafna Sahabudeen

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Shafna 

 

Highlighted roles

 

AGLearnNGrow_0-1710437756128.pngAGLearnNGrow_1-1710437860430.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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