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08-07-2018 08:37 AM
I have our portal site attached to a knowledge base, it works fine if you are an administrator but users can not see anything. What am I missing to make this visible to end users?
Final piece to be able to deploy to company
Solved! Go to Solution.
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Service Portal Development
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08-07-2018 10:13 AM
I got it figured out. The Can Read has Everyone? in there so I removed that Can read entry and was able to view the information in the KB.
Thanks

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08-07-2018 08:43 AM
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08-07-2018 08:45 AM
ITIL is in there but I added users and still nothing is showing up for the users.

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08-07-2018 09:50 AM
are the users able to see it if you logon to the "backend" (not service portal)
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08-07-2018 09:55 AM