Knowledge-> Import Articles module is not available

Manikandan Subr
Kilo Guru

Hi, Am not sure if this import articles module is only available in Madrid release. I am currently running Madrid in my developer instance but Import articles module is not available in my instance. Am I missing any plugins? 

1 ACCEPTED SOLUTION

Hi,

the Import Articles menu in the Application Navigator is available only for the Madrid native instance.

I've just double checked it in my personal instance (Madrid), I can see the menu, however in another personal instance (London) is not there.

find_real_file.png

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

 

View solution in original post

7 REPLIES 7

Hi,

the Import Articles menu in the Application Navigator is available only for the Madrid native instance.

I've just double checked it in my personal instance (Madrid), I can see the menu, however in another personal instance (London) is not there.

find_real_file.png

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

 

Any solution for that for London ?

Would like to continue with SNOW training and this part is missing in London.

GabrielYalosque
Tera Contributor
HI, to see the import articles module you have to enter in the filter navigator -> system definition
-> select application menus -> find the menu: Knowledge -> search for: Import Articles module (2nd image) and
set active true.

Note:
using new york


find_real_file.png

find_real_file.png