Knowledge [kb_knowledge] Access

Ralton Stewart · ‎02-21-2024

I have a user who has created a report as shown below but the values are blank, when I as admin open the same report I am seeing all values, what Role can I give so that he can view it?

swathisarang98 · ‎02-21-2024

Hi @Ralton Stewart ,

Just for confirmation can you check in user table whether authors have department , company tagged to them ?

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

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Dr Atul G- LNG · ‎02-21-2024

Hi @Ralton Stewart

What role the user has? It may ACL blocking , so you need to check ACL and get the role from here.

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Ralton Stewart · ‎02-21-2024

I will check it, just thought that there was a role I could just add.

swathisarang98 · ‎02-21-2024

Hi @Ralton Stewart ,

As author field is a reference field to sys_user table user should have access to this table so you can provide user_admin and try .

user_admin - User Admin role gives access to user table and so as the table columns

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

Ralton Stewart · ‎02-21-2024

thanks for the reply the user already has user_admin.