Label variable type in Service Catalog

ceraulo
Mega Guru

Hello!

Quick question: Why is the Label variable type not visible in the Variables tab of the Catalog Task record?

Thank you!

1 ACCEPTED SOLUTION

@ceraulo 

It worked fine for me when I tested this

Workflow Catalog Task

find_real_file.png

Catalog Task Form

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

8 REPLIES 8

Sudhanshu Talw1
Tera Guru

Hi

Didn't understand ?

Can you explain a bit more?

 

Thanks

Sudhanshu

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

please share screenshot

How are you creating the catalog task?

Are you using the workflow catalog task activity? if yes then did you add that variable from available to selected

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/workflow-activities/r...

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, I'm using the workflow catalog task activity and i've added the variable from available to selected.

To note, the label is visible in RITM but not in SCTASK.

Hi,

It would be shown on RITM.

Need to check whether this is OOB behavior

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader