Launching a guided tour

mah1
Kilo Sage

Is it possible to launch a guided tour from a UI Action?

For example, we would like to launch a short guided tour that provides some instruction regarding configuration item when the user clicks the Copy Change UI Action on a change request. We only want to do this the 1st time a user clicks Copy Change.

Thank you

7 REPLIES 7

Keith13
Tera Contributor

Did you ever get this to work?
I can't seem to get the right 'guided tour link' to pass in the setRedirect.  Everything I use triggers an error that I have to fill in the mandatory fields rather than launching the tour.

It's been a few years since I posted that question. I can't recall exactly what we were trying to do with this but it appears this fell by the wayside due to other priorities. I don't recall ever getting a guided tour to open from a UI Action.

 

I found these notes but I don't know how much help these will be:

 

top.NOW.guidedToursService.startTour("18b15555db530510d238c5530596195c", 0);    

//(sys_id of the guided tour you want to launch, step#)

 

//Check if the guided tour is dismissed by the user, if so then end the tour.

//If not the system will display a message if the user navigates to a different form

//before the completion of the guided tour.

               setInterval(function(){

                              if(top.NOW.guidedToursService.isDismissed){

                                             top.NOW.guidedToursService.endTour();

                                             clearInterval();

                              }                             

               },2000);

 

Sorry I wasn't able to help with this.

np2
Tera Contributor

I put that code in the record producer and it worked like a charm, thank you!