LDAP connection binding error:

[mdash]

Hi, 

I am getting this error while trying to connect LDAP.

"ldaperr: dsid-0c0907c2 comment: In order to perform this operation a successful bind must be completed on the connection."

Can anyone help? Is this something that needs to be done from ServiceNow side or Active Directory?

Thanks.

[Shekhar Deshing]

Please verify the Domain Controller Name properly added where you connecting the LDAP Server.

Starting Search Directory (DC Name) please verify.

[Shekhar Deshing]

Please update the LDAP Logs in details 

Thanks

[Shekhar Deshing]

You can follow this below Link for resolution it seems like same issue.

https://community.servicenow.com/community?id=community_question&sys_id=a3344b29dbd8dbc01dcaf3231f96...

Thanks,

[mdash]

Hi Shekhar, 

Thanks for the link. But my issue not related to Test Connection. It is working fine. When I am trying to query from AD, I am getting error that ldaperr: dsid-0c0907c2 comment: In order to perform this operation a successful bind must be completed on the connection.

Also, my Starting Search Directory is : DC=<name>,DC=com,DC=au

[Shekhar Deshing]

Try to Run the ldapsearch command with the syntax from AD configured (Windows or Linux Side)

ldapsearch -h exampleserver.internal.customer.net -V -b "OU=Users,OU=Domain,DC=intern,DC=domain,DC=net" -D "ldapbind" -w "password"

Hope this will help you.