LDAP OU Definition Issue

[sampathmurmurat]

I am trying to setup my service now instance to connect to my AD setup. The connection shows successful in the LDAP Server definition page. I am also able to search for users using the Browse option.

But the OU definition for users and groups is not working. When I do a test connection I get the following

[LDAP: error code 10 - 0000202B: RefErr: DSID-0310082F, data 0, 1 access points ref 1: 'gaggetxt.com' ]

My settings:

RDN : CN=Users

Query Field: sAMAccountName

Filter: (&(objectClass=person)(sn=*)(!(objectClass=computer))(!(userAccountControl:1.2.840.113556.1.4.803:=2)))

I have tried playing around with the filter and query options but doesn't seem to help.

Any ideas on how to fix this?

Thanks.

[Michael Fry1]

Try removing CN=Users and try again. While that should work, sometimes it's OU=Users, or in some cases you leave it blank.

[sampathmurmurat]

Michael,

Thanks for the reply. I tried that and it gave the same error. But when looking at the error, I found that the access point reference was incorrect. The issue was that the root directory in the LDAP server definition was incorrect. Fixed that and the connection was successful. Will try importing the users now.

[vemulavamsi]

Hi Sampathmurmuration,

Can you explain where you have done those changes to get success of LDAP integration. Because I am also getting same error. Can you please help me in this regard.