LDAP Refresh from Scheduled Jobs

now developer
Tera Contributor

Hello all

 

I am trying to refresh LDAP user data with Schedule Jobs, as it has to be a real time sync with AD. I scheduled it daily by providing values in Refresh LDAP form. However, it is not refreshing the data.

 

Please help on this. I am not sure if I provided the right values in the form.

b__DeepthiR_0-1717352953309.png

 

Thanks

 

2 REPLIES 2

Community Alums
Not applicable

Hi @now developer ,

Please refer to the below links :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0792488

 

https://docs.servicenow.com/bundle/washingtondc-platform-security/page/integrate/ldap/concept/c_LDAP...

 

"LDAP Refresh scheduled job" is found in the System Scheduler in ServiceNow. To access the System Scheduler,

 

Go to Navigation > System Scheduler.

 

Once in the System Scheduler, you can search for the "LDAP Refresh" scheduled job by entering the name of the job in the Search field. The scheduled job will appear in the List tab.

 

To view the details of the scheduled job, click on the name of the job in the List tab. The details of the scheduled job will be displayed in the Details tab.

 

Here is a step-by-step guide on how to find the "LDAP Refresh scheduled job" in ServiceNow:

  1. Go to Navigation (All) and then System Scheduler.
  2. Enter the name of the job, "LDAP Refresh", in the Search field.
  3. Click on the name of the job in the List tab.
  4. View the details of the scheduled job in the Details tab.

 

 

You can also find the "LDAP Refresh scheduled job" by going to the System Administration module.

 

To do this, go to

1. Click on All (Top Left) and

2. Go to System Scheduler and then click Scheduled Jobs and

3. Go to Scheduled Jobs.

4. A list of all scheduled jobs in ServiceNow will be displayed.

5. You can search for the "LDAP Refresh" scheduled job by entering the name of the job in the Search field.

 

The "LDAP Refresh scheduled job" is used to refresh the LDAP directory information in ServiceNow. This job is typically run once a day, but you can change the frequency of the job if needed.

The "LDAP Refresh scheduled job" is an important job that helps to ensure that the LDAP directory information in ServiceNow is up-to-date. This is important for ensuring that users can log in to ServiceNow and access the resources they need.

Hello Sandeep,

 

Thank you for quick response.

I already configured this, but I am stuck whether all the fields in LDAP refresh form are provided correctly or not

 Please refer to the screenshot I attached. If it is correct , I don't see any data being updated from AD to servicenow.

 

Any suggestion on this would be helpful.