Legacy Workspace Dashboard template: The page you are looking for could not be found.

Joshua Camacho
Tera Guru

Hello, ServiceNow community,

I am looking into a solution for a client that leverages the Workpace that the client could modify and share reports with their team.

 

The request: The client is looking for a custom dashboard with reports meeting X conditions within the IT Remediation Workspace that they can modify within their scoped role.

 

The attempt: I was able to create a new page and leverage the Dashboard template in the legacy template section. The client will be able to create and share new and existing reports, give permissions, etc. I was able to create a handful of different reports with different conditions and this is what it looks like:

 

JoshuaCamacho_0-1678735108174.png

 

The problem: When I click on a section of the wheel, and/or one of the bars, I am expecting a new tab to open up with a list view of the records based on the condition of the report that I selected. Instead, a new tab opens and says "The page you are looking for could not be found.":

 

JoshuaCamacho_1-1678735256769.png

 

What am I doing wrong and is there a way to fix this? I have looked and the configuration of the page in UI builder and the options in the workspace and I don't see anything that would make a difference, I have attempted looking for information on the limitations of legacy templates and I do not see anything related to this issue (unless I missed something).

 

Thank you in advance.

 

P.S. there is also a problem when I press "view all" on the listview element and it does nothing when pressed. but that might be a separate post. 

 

1 ACCEPTED SOLUTION

Joshua Camacho
Tera Guru

I was able to fix this by adding a Simple List page and map the configuration and event settings. 

View solution in original post

3 REPLIES 3

Joshua Camacho
Tera Guru

I was able to fix this by adding a Simple List page and map the configuration and event settings. 

Martin Oben Abi
Tera Contributor

@Joshua Camacho can you provide details on the steps on how you configure this?

Smith Johnson
Tera Guru

Any solution to this? We face the same issue.