Limit loading records on List collector on Variable Editor

[Shikha12]

Hi All,

I have a issue that on Requested Item, I am getting below error

As per my understanding it is due to list collector that is present in Variable editor  is taking time to load data.

Is there a way to limit the loading record on this list collector? Is there any other workaround to resolve this error?

TIA

[AnveshKumar M]

Hi @Shikha12 

You can limit this using the sys_property glide.xmlhttp.excessive 

Set the property value to maximum number of items you want to show in the list collector. ServiceNow recommends keeping it below 100. And this is global property which enforces this limit at system level.

See the documentation at the link below

https://docs.servicenow.com/en-US/bundle/vancouver-platform-user-interface/page/use/common-ui-elemen...

Please mark my answer helpful and accept as solution if it helped you 👍✅

[Shikha12]

@AnveshKumar M I tried this property still getting this error. This Error is only removed if I remove the variable editor from the form layout

[Vishal Birajdar]

Hi @Shikha12 

You need to apply filter on list collector.

Below KB article might help

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0814702

[Shikha12]

Filter is not working on this. I tried that also.