Limitations or restrictions of using Guided Tours

[matthew_hughes]

I've started to explore the Guided Tours module, but I was just wondering if there were any limitations or restrictions of using Guided Tours. I need to know if there any pages or modules that don't allow Guided Tours to be created e.g knowledge, change etc

[anupam_singh]

@matthew.hughes, thanks for your query.

Guided Tours for Service Portal pages were not supported till Kingston. But with the upcoming London release, Service Portal pages will be fully supported.

[matthew_hughes]

Thanks for that. It will be interesting to see the London release.

[rohitsengar]

In Jakarta & Kingston, Guided tours are supported for ServiceNow platform standard pages like lists & forms. Guided tours currently are not supported for custom UI pages such as Visual task Boards, PA Dashboards & Service Catalogs. Also popup windows are not supported along with connect/embedded_help sliding panel. Lastly, support for guided tours are unavailable for Service Portals in Jakarta & Kingston releases.

[Kevhorn]

Hey are there any updates on additional limitations in Quebec?