Link back to a Change record using CHG# instead of sys id?

[emir_e_eminovic]

Did anyone figure out a way to link back to a CHG record using the CHG number instead of the SYS_ID?

change_request.do?sys_id=b33165e76f9a15005ad5ad72be3ee47b

change_request.do?number=CHG1000 does not load the intended page.

Anyone?

[Steve McCarty · Accepted solution]

Have you tried:

change_request.do?sysparm_query=number=CHG1000

?

- Steve

[emir_e_eminovic]

it works, thank you!

[Steve McCarty]

You're welcome!   Glad to help.

[Michael Fry1]

https://instance.service-now.com/nav_to.do?uri=change_request_list.do?sysparm_query=number=CHG000000...

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