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01-03-2018 10:43 AM
Has anyone been able to link a request tasks to a change request similar as showing in this steps. Link changes to a project task I am able to see it creates a change from the task but I cant get the task to show up linked on the change request?
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01-05-2018 09:58 AM
Thats great.. You found it. But it is referencing the Catalog Task instead of Change Request or Task table, while you in the script you are trying to store the change request. Something is wrong with the way it is implemented.
You also need to correct this line in the script.
link.eislinked_task = changeRequest.insert();
It should be
link.u_eis_linked_task = changeRequest.insert();
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01-04-2018 03:17 PM

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01-04-2018 04:09 PM
Strange..
Because this line link.eislinked_task = changeRequest.insert(); should copy the change request number to eislinked_task in table u_eis_task_link. You may need to create this field if it doesnt exists.
var link = new GlideRecord("u_eis_task_link");
link.initialize();
link.parent = current.sys_id;
var changeRequest = new GlideRecord("change_request");
changeRequest.short_description = current.short_description;
link.eislinked_task = changeRequest.insert();
new EISTaskLinkUtils().copyChangeInfoToLink(link, changeRequest);
link.insert();
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01-05-2018 05:33 AM

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01-05-2018 09:58 AM
Thats great.. You found it. But it is referencing the Catalog Task instead of Change Request or Task table, while you in the script you are trying to store the change request. Something is wrong with the way it is implemented.
You also need to correct this line in the script.
link.eislinked_task = changeRequest.insert();
It should be
link.u_eis_linked_task = changeRequest.insert();
Please mark this response as correct or helpful if it assisted you with your question.
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01-05-2018 10:35 AM
thanks let me try your suggestions. I will update the thread if it worked.