Links appearing in one portal but not another

[phaug]

We've created new columns for or knowledge portal so users can access specific video articles for training reference. However, we've come across an issue where the links appear in our main /kb portal, but they do not show up in our /csm?id=kb_home page and I'm struggling to figure out where the issue lies. I'm not sure if it's a scoping issue or what, but here are screen shots of the problem.

[SanjivMeher]

Did you add the knowledge base in the csm portal record by navigating to the Service Portal->Portals

[phaug]

Yeah, the knowledge base is listed in the CSM portal. I even removed it and readded it to verify. They still don't show up.

[SanjivMeher]

I would look at those widgets if they are custom widgets. Any query or restriction on that which is limiting it or any application scope issue.l

[phaug]

I'm not finding anything glaringly obvious in the widget. And the widget is the same through either link.