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16 hours ago - last edited 16 hours ago
Can anyone advise on this please.
We have a product record with a list collector field called business sectors
We also have a catalog item with a list collector variable called business sectors
The requirement is this:
When certain change conditions are met on the product record, we want to trigger a flow to 'submit a catalog request' and pass the business sector values from the form into the request. There is no issue with passing Product Name, Number or other string field information into the request. I just cannot find a way of setting the business sector list collector variable.
In Flow, I have a flow variable called business sector, and a set flow variable step which sets it as a comma separated list using
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16 hours ago
I assume "Sector/s" variable is List Collector type
Out of the box Submit Catalog Item Request action doesn't support list collector
Submit Catalog Item Request action
here is the link with the workaround
Unable to populate list collector type variable from flow designer
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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16 hours ago
I assume "Sector/s" variable is List Collector type
Out of the box Submit Catalog Item Request action doesn't support list collector
Submit Catalog Item Request action
here is the link with the workaround
Unable to populate list collector type variable from flow designer
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
 
					
				
		
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13 hours ago
Thanks Ankur. I created two lookup steps and then an update sc item option record immediately after the submit catalog request step. I hope Servicenow do something with list collectors soon as this seems a very roundabout way of passing the data
