List of URLs in the Service Portal

Jonathan Monks
Tera Guru

Hoping you can help - I can't imagine what I'm trying to do it tricky, but I can't work it out.

I have a table with the following fields:

Name
URL

The name would be something like "Historical Incidents" and the URL would be a link to a ServiceNow portal page.

I'm trying to use a "Simple List" widget to have a list of URLs from the table so they can be clicked to link to them.

How would I go about doing this? The simple list shows them, but they are not clickable. Is there a better widget for this?

1 ACCEPTED SOLUTION

Thanks for coming back to me.

I sorted this in the end, using the following:

find_real_file.png

 

find_real_file.png

 

Simple, but works for what I need.

View solution in original post

2 REPLIES 2

sarahakers
Tera Guru

Id have to better understand the use case.

 

However if you are looking to link to external URLS that are not records in the system:

A simple way to list it them would be an HTML widget (if they are static otherwise they will change a lot) 

or you can also create a menu and use a menu widget on a page

 

If you are linking to records in the system for example incidents you are just marking items as "historical" in a 

Then use the simple list but make sure the field displaying is the record number and it should open in the portal.  

 

Again this is all if I am correctly understanding the use case.

 

Thanks for coming back to me.

I sorted this in the end, using the following:

find_real_file.png

 

find_real_file.png

 

Simple, but works for what I need.