Hello ,I have a requirement to filter the bc representative on the BCM workspace to specific group ,reference qualifier on the native is working fine but in workspace it's not working..tried adding role filter in user searchquery client script in wor...
Hi Team , Good Day for all We have integrated with SailPoint. after latest version upgraded 2 new menus were added ' Approval Rules ' and ' Approval Definitons ' as you can see below . Sailpoint Link for reference 1 . If i opens Approvals Rules ...
Hi Everyone, I am creating my first UI Action button that is on the problem task form named 'Copy to Problem'. With that button, when the user clicks on it it would then copy the fields from the problem task to what I believe is considered the parent...
I've noticed there is a LOT of choice field values which are seemingly the same, while representing entirely different choices or states etc This has caused me a recent issue with a business rule, which checks against the state value rather than labe...
we get the incident detail as result after create the incident from the servicenow app from the ms team i want to update this block like the details. state priority
we have a requirement to change the select box variable type and to allow multiple selection , to which am changing the variable type to list collector but the choices under variables are showing as sys_id even the display is check marked and also th...
Can anyone help me to select the topic actually in my company Knowledge sharing sessions are going on new features in Washington DC so I have to give KT I'm confusing what topic to select and they mentioned to pick concepts which are relevant to ITSM...
Suddenly today, our Reservation module has stopped working and we have no idea why.The DATES are not showing at all and we get either the error above or Or-Of course there was no changes or anything done, it just stopped working and not finding any r...
Hi all, I have a Single Line Text type field titled urgency_level and a Date type field titled expected_go_live_date. The urgency_level field will have four choices: Critical, High, Medium, and Low. I would like to set the urgency_level field to one ...
Hi AllI have a requirement where on Change reqest form I need to show only specific groups to appear (Groups which I have created) when clicking on "Assignment group". How can I do that? Change Request form Lets say I want only these groups to appea...
instead of Hi message as greeting message in the ServiceNow MS team app , i want to multiple inputs can return same option. like if i type Hi, hello,can i help, there is an issue, i want to talk to agent... like what ever we entered, i want to show ...
Hi Community, I have created one record producer for creating incident and created same kind of fields in incident form as well.here my question is how to show only user entered values fields on incident form, don't visible empty fields from record ...
Best practice while creating the workflows I have few question for the workflow process, please provide your inputs if you have any idea -->we can create induvial workflows for every catalog item in the system? or one standard workflow is good for al...
Hi guys,I need to change from 1 approver to 2 approvers. I am looking at Change Approval Definition - CAB Approval and the default is first response. How can I change to require only any 2 approvers in the CAB/Change Managers group? I do see a field ...
Hi All,I am using Vanocur version. Issue is, when Change is moving to Scheduled state, Work Order Task "Assigned To" is getting assigned if "Assigned Group" is already assigned otherwise not. Requirement is to stop the auto assignment to "Assigned T...
