List Type Field in Workspace | Unable to select multiple record

[Balu Rathod]

On instance (Tokyo, Build date: 01-27-2023_1724) in UI 16 (Not in Next Experience UI).
We have created a custom workspace using UI builder and showing records using OOB record page.

We created a custom table and added field with type as LIST (like watch list).

The ‘list’ type field is working as slush bucket in backend (Main UI) and we are able to add multiple values in it.
working as expected in backend (Main UI)
But for same field if we try to select multiple values by clicking on search button in List field and selecting the values is not working. Those values are not getting added in field.
As it in not working as expected. If we try to add more than one value in field then it is showing only the first value which is selected first time.

[Ratnakar7]

Hi @Balu Rathod ,

It sounds like there might be an issue with the configuration of the list field in the workspace. Here are a few things you can check:

1. Make sure the field is configured as a "list" type in the UI builder.

2. Verify that the field is correctly mapped to the corresponding field in the table.

3. If the above steps don't resolve the issue, try removing and re-adding the field in the workspace.

Also, refer other similar community post - https://www.servicenow.com/community/itsm-forum/adding-multi-select-field-to-a-ui-page/m-p/798015

If my response helps you to resolve the issue close the question by ✅Accepting solution and hit 👍thumb icon. From Correct answers others will get benefited in future.

Thanks,

Ratnakar

[Balu Rathod]

HI Ratnakar,

Thank you for your reply.

Could you please guide me how I can check
"Check the properties of the field in the UI builder and make sure that the "Allow multiple selections" option is enabled." 
Could you please provide URL where I can check for the field in UI Builder or for UI builder

[Jonna007]

Is there an update? Were you able to solve it?

[Balu Rathod · Accepted solution]

This issue has been resolved by creating variant of Record page in UI builder. As there was issue with page configuration.