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11-17-2023 04:58 AM
Hello,
I understand that the default frequency of gs.eventsProcess() run is 30 seconds, see https://www.servicenow.com/community/developer-blog/example-of-events-stacked-that-send-the-same-mes...
Is it possible to change the default (and I understand that it is a sensitive thing) and if yes, how?
Thanks
Flavio
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11-17-2023 07:03 AM
Hi @Flavio4
Go to sys_trigger table, and look up 'events process 0' (without a parent).
You can change the time there. I would advise you to not put it too low.
It would be a better approach to create seperate queues, for event you need processing faster.
See Using custom ServiceNow event queues to solve race conditions (davidmac.pro) for an explanation.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

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11-17-2023 07:03 AM
Hi @Flavio4
Go to sys_trigger table, and look up 'events process 0' (without a parent).
You can change the time there. I would advise you to not put it too low.
It would be a better approach to create seperate queues, for event you need processing faster.
See Using custom ServiceNow event queues to solve race conditions (davidmac.pro) for an explanation.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.