Login redirects to production environment after UTAH upgrade

Karthikpasikant
Tera Guru

‎04-04-2023 08:12 PM - edited ‎04-04-2023 08:13 PM

Hello everyone,

 

We have recently upgraded our Test instance to Utah. Since the upgrade there is an issue with login. The initial login works fine but when I keep the window/tab open for sometime and comes back to the window/tab it auto refresh and redirects to production environment. I have checked the SSO Identity Provider and everything is set to our Test environment. Did anyone faced this issue after upgrade?

 

Thanks,

Karthik

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AnubhavRitolia
Mega Sage
Mega Sage

‎04-04-2023 09:08 PM

Hi Karthik,

 

Check if there is any JS include present on your test instance which replace your Test instance URL to Prod instance URL.

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
LinkedIn Profile 
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