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Lookup selectbox not working properly

Rosy14
Kilo Sage

Hi,

I have a lookup select box when I an selecting a record it is incorrectly populating.

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6 REPLIES 6

It is taking the dependent value but it should come as lable value i.e, Account Manager rather than customer_contact. It is happening for few users who raised the case not for all users.

Hi @Rosy14,

 

I'm sorry, it's still unclear what you are trying to achieve. Please can you give me the requirement from a business perspective:

 

Eg: Display the logged in users title?

 

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Thanks, Robbie