Mail Script Adding CC/BCC Recipients

Bradford Shelle
Kilo Guru

So I've been having issues trying to get an email script to add either CC or BCC recipients correctly. I'm referencing the example in the wiki article about adding them in, but I'm not quite sure what I'm doing wrong. My notification email script looks like

var gr = new GlideRecord('u_trainees');

var training = event.parm1;

gr.addQuery('u_training.number',training);

gr.query();

while (gr.next()){

  email.addAddress("cc", gr.u_email, gr.u_first_name + " " + gr.u_last_name);

}

and I'm calling it with

${mail_script:training_recipients}

in the notification.

As you can see, I'm not using the user table to grab people and names. I'm just finding the email field I made on a custom table and querying that table to get the trainees emails and names for the CC/BCC. Does anyone have an idea about what I'm doing wrong?

1 ACCEPTED SOLUTION

Even we have "Copied" field available in emails table.We can find the cc'd persons emails in that field.


View solution in original post

10 REPLIES 10

Just check the header field in the email logs...


find_real_file.png


Even we have "Copied" field available in emails table.We can find the cc'd persons emails in that field.


Rakhi1
Kilo Contributor

Hey Alex, "Copied" field showing CC's persons but not BCC's. Is there a way to see BCC persons in mail logs?


MehakS
Tera Contributor

Could you please tell where we can add bcc email script in the notification after creating it ?