Major incident Management for ServiceNow Mobile App

[Rocky5]

Hello Experts,

We are having NOW MOBILE app, and now our helpdesk agents want to use Major Incident Management like, proposing major incident, promoting major incident etc from the mobile app, I see that it is possible via NOW AGENT app but we do not have it, Is there an ootb way we can use major incident management in NOW MOBILE app?

Thanks,
Rocky.

[Dr Atul G- LNG]

Hi @Rocky5 

For Agents  the app is Now Agent only, you need to use that for this purpose.