Make a field value clickable on a multi line text field
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08-25-2023 07:44 AM
hi all,
I have a requirement in which I need to see a preview or open the record of the selected roles field by clicking the field value
Here I need to click each selected role to see the preview of the record. How can this be achieved? It is a multi line text field. I can change this field type to list collector or something else to make it work.
Thanks,
Hema
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08-28-2023 04:06 AM
I don't see it as a good practice for end user to know a particular role is available with which set of users.
Please discuss this requirement with your customer.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-28-2023 05:06 AM
@Ankur I have already discussed about this with my lead. He said it is for better mechanism for support staff to be able to preview the record. Is there any possibility to do for this requirement ?
Thanks,
Hema