Make Change Request close notes field mandatory with script populated text present?

[Happy S]

Hi,

I have a request which is related to the Change Request form, where on form closure, if the close code is unsuccessful then the close notes will auto populate the text - "Explain why this change is not successful?"

I am able to populate the text via UI policy script -

------------------
function onCondition() {

g_form.setValue('close_notes', 'Explain why this change is not successful?;
}
------------------

But the issue is the above mentioned text is considered as fulfilling the close notes "mandatory" field condition, and users can just save the form without adding any additional text.

So is there a way to make the close notes field mandatory, even with the text - "Explain why this change is not successful?" present and populated?

 I want the close notes asterix symbol to be in red even with the text populated in the field

Thank you

[Vishal Birajdar · Accepted solution]

Hi @Happy S 

Instead of putting text in close notes you can set "Field Message"

function onCondition() {
g_form.showFieldMsg('close_notes', 'Explain why this change is not successful?');
}

[Happy S]

Too bad it doesn't seems to work as the field message is now no longer visible..

[Peter Bodelier]

That's strange, can you share your script?

[Vishal Birajdar · Accepted solution]

What is the "When to apply" in UI policy ?

If it is like :

close code is unsuccessful 

Then in execute if false script part write :

g_form.hideFieldMsg('close_notes',true);

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In case you are using onChange client script