Make comments mandatory on click of a ui action

[luke_james2]

Good Afternoon everyone,

I currently have an issue where I need to make the comments field on the sys_approval table mandatory when a user is rejecting a change. This would work by the user clicking on the reject ui action and then it would not let them reject the change until a comment has been put into the comments field. Has anybody done this before?

Thanks,

Luke

[Subhajit1]

Hi Luke,

Yes, you can do this by setting a Flag field on the Approval Form. The Flag field can be a True/False field.

Keep this field on the Approval form and Hide it unconditionally with a UI Policy.

Now, in your 'reject' UI Action, just add this line: current.u_flag ='true';

Now write another UI Policy, so that when the Flag is set to True, the Comments field turns Mandatory.

Thanks,

Subhajit

[Bgsf2233]

Thank you! This worked perfectly for me!

[harikrish_v]

You can try an onsubmit client script like this:-

function onSubmit() {

  var action = g_form.getActionName();

  if(action=='reject'){

      g_form.setMandatory("comments",true);

}

}

[Mike Allen]

I would incorporate the reject button into this:

http://www.servicenowguru.com/system-ui/glidedialogwindow-quickforms/

I think it is a better user experience, and can be used in the list view, as well.