Make email field unique in Contact table

marclindsay
Tera Guru

We want to make the email address in the Contact table unique. In trying to create this index, the email field was not listed as an available field. Is there a way to create a unique index on the email field? 

 

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1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@marclindsay 

customer_contact extends sys_user table

if the field is not available then you cannot index it

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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2 REPLIES 2

AshishKM
Kilo Patron
Kilo Patron

Does this email field is available in customer_contact table, if not you can create a new reference field and point to customer record, after that it will show on index page. 

 

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Ankur Bawiskar
Tera Patron
Tera Patron

@marclindsay 

customer_contact extends sys_user table

if the field is not available then you cannot index it

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader