make field mandatetory field visible for only new records in incident

[rameshrv999]

Hi Friends,

I have created drop down box in incident i   made it as a mandatory.

Now i want make it visible   for newly creating records only, if we open existing records it should be invisible.

Please help me how to make it.

Thanks in advance

[Mihir Mohanta · Accepted solution]

Control the mandatory functionality from a on load client script and disable the mandatory functionality from other places you have added.

Then write a on load client script like:

if(g_form.isNewRecord()){

  g_form.setMandatory('field_name', 'true');   ////provide field name here

}

else{

g_form.setMandatory('field_name', 'false');

}

Thanks,

Mihir

[Abhinay Erra]

Use g_form.isNewRecord() method.

Thanks,

Abhinay

[paramveer]

Hi   Venkata,

Create a on-load client script on incident table and write below code :

if(g_form.isNewRecord()) {

  g_form.setDisplay('field_name', true);   ////provide field name here

  g_form.setMandatory('field_name', true);   ////provide field name here

}

else {

g_form.setMandatory('field_name', false);

g_form.setDisplay('field_name', false);   ////provide field name here

}

Also remove is there is any UI policy action applied on the same field.

~Paramveer Singh

~Senior Developer

Please mark Helpful, Like, or Correct Answer if applicable.

[Midhun1]

Hi,

Just now i got solution:

Using onload script you can make it Mandatory:

Then using UI Policy am checking whether it is new record or not and making visibility false:

This is how it worked (Ui policies will run in the last).