Make Inactive when State is Cancelled

[SNOW46]

Hi Guys,

I have a doubt that I want to make the Incident as Inactive once the state is changed to Cancelled.

Please let me know on this how to achieve this functionality.

Regards,

Gourav

[Jotiram Yadav]

Write a BR which checks if state is cancelled. If yes change the field, active to "false".

BR would be before update.

if(current.state.changesTo('cancelled')){ // instead of cancelled use actual value

current.active = false;

 }

Hope this helps.

hit Like / helpful / answered as applicable.

kind Regards,

Jotiram

[mahesh83]

Hi,

You don't require to use business rule here .This can be achieved using on-change client side script.

Thanks ,

Mahesh Gupta

[Ujjawal Vishnoi]

Hi,

 You can write BR to achieve this without any script. Please refer the screen shot below.

Hope this helps.

Regards

Ujjawal

[Gajanan Birada1]

hi,

If you want achieve this using on change client script .you have to write logic like this

//onchange client script 

if(newValue=='cancelled')//state field value 
{

g_form.setValue('active',false)); 

}

Thank You

Gajanan Biradar