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06-03-2025 12:11 PM
Hi everyone, I have a requirement but can't figure out the right way to do it. I want incidents to be read-only when the state is "In Progress" BUT only for users who are NOT in a specific group (let's call it "CAB Approval" group). Users in the CAB Approval group should still be able to edit these In Progress incidents. What's the easiest way to set this up? Should I use ACL or Business Rule, i need procedure for it as well? Any quick example would be great. Thanks!
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06-03-2025 01:06 PM
Hi @DevYadav
you can use script instead of that then
answer = gs.getUser().isMemberOf('CAB Approval');//update the group name
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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06-03-2025 12:22 PM
HI @DevYadav ,
create a deny unless acl (write acl)
where condition is state = in progress
and add a security attribute as highlighted below (group is CAB approval(use your group))
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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06-03-2025 01:01 PM
@Chaitanya ILCR thanks for the reply but I am not be get the following option:
security attribure condition. even i checked for it as well in form layout
can you help me on this as well?
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06-03-2025 01:06 PM
Hi @DevYadav
you can use script instead of that then
answer = gs.getUser().isMemberOf('CAB Approval');//update the group name
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya