Make Incident form Read-Only for Specific Group

[DevYadav]

Hi everyone, I have a requirement but can't figure out the right way to do it. I want incidents to be read-only when the state is "In Progress" BUT only for users who are NOT in a specific group (let's call it "CAB Approval" group). Users in the CAB Approval group should still be able to edit these In Progress incidents. What's the easiest way to set this up? Should I use ACL or Business Rule, i need procedure for it as well? Any quick example would be great. Thanks!

[Chaitanya ILCR]

HI @DevYadav ,

create a deny unless acl (write acl)

where condition is state = in progress

and add a security attribute as highlighted below (group is CAB approval(use your group))

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[DevYadav]

@Chaitanya ILCR thanks for the reply but I am not be get the following option:
security attribure condition. even i checked for it as well in form layout

can you help me on this as well?

[Chaitanya ILCR · Accepted solution]

Hi @DevYadav 

you can use script instead of that then

answer = gs.getUser().isMemberOf('CAB Approval');//update the group name

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya