Good day
I am trying to make the Notes field mandatory on the Time Sheet portal.
I have followed this thread and created a Data Policy on the time_card table: https://www.servicenow.com/community/spm-forum/how-to-make-the-project-time-sheet-category-mandatory...
This solution only worked in part. When trying to submit a card without competing the Notes field then this Data policy triggers and creates a pop up alert on the TCP advising that Notes is a mandatory field which needs to be completed. However, the issue I have is once the mandatory field has been completed the Time Card can still not be submitted and this same Data policy appears.
Anyone know how to resolve this and make fields mandatory on the Time Sheet Portal?
Thanks
I had a similar requirement, and whilst this isn't the perfect solution yet, because you can only check and confirm "At least one note" which isn't the same as saying that the whole week's worth of notes is accounted for, I have found that this Business Rule which runs on:
Before Insert/Update
State changes to Submitted
And has a simple script to check the notes which behaves as a Journal Field like Comments/Work notes, is able to function as desired
@BiancaKerchhoff wrote:Good day
I am trying to make the Notes field mandatory on the Time Sheet portal.
I have followed this thread and created a Data Policy on the time_card table: https://www.servicenow.com/community/spm-forum/how-to-make-the-project-time-sheet-category-mandatory...
This solution only worked in part. When trying to submit a card without competing the Notes field then this Data policy triggers and creates a pop up alert on the TCP advising that Notes is a mandatory field which needs to be completed. However, the issue I have is once the mandatory field has been completed the Time Card can still not be submitted and this same Data policy appears.
Anyone know how to resolve this and make fields mandatory on the Time Sheet Portal?
Thanks
I hope this helps
