Make record read only when specific assignmend group is assigned

[JohnDF]

Hi all,

what I need to do that when a record is assigned to the group: Controlling than I want that this group has only read-only access to this record.

How can I achieve this requirement?

Thanks for help

[Shubham Singh]

Hi @JohnDF ,

You can create a UI policy and use conditions as

Assignment group is not empty

Use the below code in Run Script

var fields = g_form.getEditableFields();
for (var x = 0; x < fields.length; x++) {
    g_form.setReadOnly(fields[x], true);
}

Thanks!

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up 🙂 

[AnveshKumar M]

Hi @JohnDF 

You can create a write ACL at table level with the following script condition.

answer = (!(current.assignment_group.name == 'Controlling' && gs.getUser().isMemberOf('controlling')))

Please mark my answer helpful and accept as solution if it helped 👍✅

[JohnDF]

@Anvesh thanks for reply.

I did this.

And than I impersonate the user of the the controlling group if he open a case assgned to this assignment group the caseis still not read only. 

Did I miss something?

[AnveshKumar M]

@JohnDF 

Can you also try creating another ACL at record level (<tablename>.*)

And also check if there are any other ACLs which are allowing the user to have write access.