Make sold product table available to snc_external contacts

[Luke James]

Hello All, 

I have a requirement where in the csm portal when creating a case the customer contact needs to be able to select a sold product on the form. Seems as though the sold product table is not available for snc_external users though. Anyone know how make this available so that they can select a sold product? 

Kind Regards, 

Luke

[Ankur Bawiskar]

@Luke James 

did you debug using access analyzer which ACL is blocking for external users?

[Nilesh Pol]

@Luke James 

Verify the Read ACL and add snc_external in required roles.

BUT 

before adding required roles verify the Sold Products must be related to the Customer Contact since its maintain the relationships between sold product and contacts.