Manage who can attach files on a record/ci

andersn
Giga Contributor

‎06-13-2016 05:11 AM

Hi,

Is it possible to restrict what roles are able to add attachments to a record/ci ?

For instance, on Business Service i only want the System Owner to be able to add attachments.

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8 REPLIES 8

Chuck Tomasi
Tera Patron

‎06-13-2016 05:15 AM

Hi Anders,



Yes, you can control this globally or at the table level. This should be helpful.



Administering Attachments - ServiceNow Wiki


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paddy786
Tera Contributor
In response to Chuck Tomasi

‎05-23-2024 09:39 AM

But Chuck,
I want only the "ITIL" user to upload an attachment, not even a "System-Admin" should be able to.
but when I mentioned only "ITIL" in the "List of roles (comma-separated) "; To my surprise it is allowing the "System-Admin" also to attach attachments, which i don't want & restrict.
Is it possible in first place?

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akashsrm100
Kilo Guru

‎06-13-2016 05:24 AM

To restrict who can upload attachments:


  1. Navigate to System Properties > Security.
  2. In the Attachment limits and behavior section, locate the List of roles (comma-separated) that can create attachments: property (glide.attachment.role).
  3. Enter one or more roles separated by commas.
    Only roles listed in this property are able to upload attachments to a record. If no roles are entered, then all roles can upload attachments to ServiceNow forms.
  4. Click Save.

Thanks


Akash Sharma



PS Hit like correct if helps


andersn
Giga Contributor
In response to akashsrm100

‎06-13-2016 05:27 AM

Hi again,



Yes i read the documentation but it seems like this is system wide settings?



I dont want to restrict who can attach attachments on for instance incident records. For now i only want to restrict attachments on cmdb_ci table and a few applications i've created myself.



Might be able to restrict it on sys_attachments create/delete ACL with some conditions ?


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