Mapping catalog item variables to RITM and sc task -short description and description

[Mounika30]

Mapping catalog item variables to RITM and sc task -short description and description

[Mounika30]

Is there any way to achieve the for the sc_task using after BR?

[Gaurav Shirsat]

Hello @Mounika30 

are you using Flow Designer or Workflow, tell me first. then solution is easy.

If it is Workflow then : use Run Script to set values after sctask created.

var sc =current.request.getRefRecord();

sc.short_description=current.cat_item.short_description;

sc.description=current.cat_item.description;

sc.update();

OR Try this in your SCTASK Created from Flow Designer as :

[Gaurav Shirsat]

@Mounika30 

using BR if you wish to do so, do it using before/ insert OR after / insert on sc_task table.

Thanks and Regards

Gaurav Shirsat

[Gaurav Shirsat]

Hi @Mounika30 

There is small correction in the business rule script.

I have tested in my PDI : it is working.

I would recommend you use below BR instead of After Business Rule

Business Rule : before-insert

Script :

current.short_description=current.request_item.cat_item.short_description;

current.description=current.request_item.cat_item.description;

current.setWorkflow(false);

current.update();

Please accept my solution are Correct, if it tested pass in your system.

Thanks and Regards

Gaurav Shirsat

[Ankur Bawiskar]

@Mounika30 

Didn't get your requirement completely.

Please explain in detail

If my response helped please mark it correct and close the thread so that it benefits future readers.