Mark company logo in pdf reports

[sandeepa2]

Is there a configuration by which the logo or company (example McDonalds) name can be marked on top of pdf Reports and downloads ?

[sb1186]

Hi,

You can add/update any PDF download to include a logo/image of your choice by updating the OOB Header Footer Template defined for PDF pages.

Go to Navigation Menu and select Reports > Header Footer Templates. You will find the OOB Default template used in all PDF downloads from your instance.

Open the template and update either the Header or Footer or both to display any image/logo of your choice. Example below:

After making these changes, a simple PDF extract from your incident list view, for example, would look like this:

Let me know if this is what you were looking for.

[F_bio Gon_alves]

Hi sb1186,

What if instead of updating the OOB Header Footer Template defined for PDF pages I want to create a new Template for that, how can I then select this new OOB Header Footer Template? If is possible to select a given OOB Header Footer Template to be used let say for specific tables?

Another thing. I noticed in your image above that you have changed the default color of top column on your report (the column with the "Number", "Opened", "Short description", "Caller", Priority", "State", "Assignment group", "Assigned to", "Updated" and "Updated by") to red. How have you accomplished that? It seems interesting and I would like to replicate it myself.

Thanks in advance.

Fábio Gonçalves

[sb1186]

Hi sandeepa,

Could you please let me know if the above solution resolved your query? If not, please feel free to revert with any questions that you might have.

Alternatively, if your query was resolved, could you please mark my answer as Correct to help the community find answers to a similar query?

Regards

Supriya Bisht