If condition: is not one of

[Dubz]

Hi All,

Hopefully an easy question; i need to script an if condition to say active = true and state is not 6, 7 or 8. What's the best way to write this, can i comma-separate options or do i need to write out each state individually? I tried option 1 below and it didn't work so not really sure where to go from here.

if(active = true && state != 6 && state != 7 && state != 8){
//stuff here
}
if(active = true && state != 6, 7, 8){
//stuff here
}
if(active = true && state != 6 || 7 || 8){
//stuff here
}

[Aakash Shah4]

1. if(active = true && (state != 6 || state != 7 || state != 8){  
2. //stuff here  
3. }

This is the correct way

[Aakash Shah4]

You can also use the encoded query function

GlideRecord - ServiceNow Wiki

[Dubz]

Hmm this doesn't seem to be working for me. I have this on an onLoad client script that is returning resolution categories depending on various conditions. The script below clears options and then populates the list with an array produced via a GlideAjax, i need to stop this from running when the ticket is in any one of 3 resolved/closed states. I've tried the OR conditions below and i've tried them as AND (&&) as well but neither way seems to work. If i just say && state != 6 if works fine for that state...

if(response.retail == 'true' && type == 'Incident' && (state != 6 || state != 7 || state != 10)){

g_form.clearOptions('close_code');
g_form.addOption('close_code', '', '-- None --', 0);

var incident = response.incidents.split(",");

for(var i =0; i<=incident.length; i++) {
g_form.addOption('close_code', incident[i], incident[i]);

}
}

[Dubz]

Actually scratch that, it has worked with the below syntax. it has also highlighted some missing mandatory field provisions in one of my resolution states!!

if(response.retail == 'true' && type == 'Incident' && (state != 6 && state != 7 && state != 10)){

Thanks all for the input