Mark Label as Mandatory

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02-08-2024 11:44 PM - edited 02-08-2024 11:45 PM
Hi All,
I have one field type LABEL in catalog form in service portal, and it has been marked as mandatory with UI Policy action. But when we access the same catalog item from backend it is not appearing as mandatory ?
Any suggestion?
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03-06-2024 09:16 PM
Can you please check if you have any client script on this item designed to make this mandatory, open that and check if UI type is set to “All”
Regards,
Shyamkumar
Regards,
Shyamkumar

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03-06-2024 10:32 PM - edited 03-06-2024 10:40 PM
@shyamkumar VK Thanks for suggesting to set it to ALL. However, it did not marked the label as mandatory in backend view, but the alternate solution is now working.
I made new OnSubmit client script, which alerts user to that field is mandatory .
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03-07-2024 05:03 AM
Check in your Ui policy whether 'Applies on the Target Record' is checked or not, If it is not checked try making it to true and check in the backend view ,
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang
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03-06-2024 09:31 PM
Hi i have create a level and add two checkbox and make it mandatory by client script it work

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03-06-2024 10:29 PM