Masking reply to email address?
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07-18-2024 11:42 PM
Is there a way to mask Reply to notifications?
We can change the From and Reply to in the notifications. From is working fine, it is only masking. But for Reply to, it is sending email to the address if we reply. I'm looking for only masking Reply to but someone replies it should send to @Service-Now.com which is the globally used one.
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07-19-2024 12:12 AM
You can leave it empty and it will reply to the default.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-19-2024 02:40 AM
Hi @Mark Manders ,
We already have company@Service-Now.com. We need to mask this with an alternative email.
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07-19-2024 06:47 AM
This is pretty old, but it might help:
