MID Server Generating 204 and 401 via Guest User

Sloan D_
Tera Contributor

‎01-16-2024 02:51 PM

I am a Junior Systems Administrator supporting an environment that uses a few MID servers.  The ISSO has noticed that a couple of MID servers are generating numerous 401 errors via the Guest User account.  Another MID server is generating a 204 error via the Guest User account also.  I thought that the MID servers only use the "soap.guest" account.   I have visited many websites and have yet to land on a site that explains why the Guest User is involved with the MID server's communication back to the instance/ECC Queue or the handshake that would cause these two errors.  Does anyone have any idea as to where I should direct my troubleshooting efforts? 

 

Thanks for any and all suggestions!

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Sloan D_
Tera Contributor
In response to Harish Bainsla

‎01-19-2024 09:16 AM

Thank you very much for your suggestion, Harish! 

 

 You suggested troubleshooting steps are slowly revealing more information.  My team informed me that a Load Balancer is in place to solely manage the traffic to our MID servers.  At the moment, this Load Balance is my primary suspect!  Yet, I just do not understand why it would need to use a Guest User account.  I will resume troubleshooting and meticulously execute your suggestions!

 

Thanks again!

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