MID Server Remote File Import

[Filip Laznicka]

Hello,

I'm using OOTB MID Server Script Include called MIDServerRemoteFileImport to get a file from a MID Server and I'm getting this error in ECC queue result:

<results error="HTTP response 403 (script_include:MIDServerRemoteFileImport; line 24)" probe_time="12703" result_code="900000">
<result error="HTTP response 403 (script_include:MIDServerRemoteFileImport; line 24)">
<output>Evaluation error: HTTP response 403 (script_include:MIDServerRemoteFileImport; line 24)</output>

The code in the script include:

     getRemoteFileAndUploadToInstance: function() {
           var url = this._getInstanceConnectionURL();
           var conn = this._getURLConnection(url);
           var file = this._getFile();
           var response = this._writeFile(conn, file);
           if (response != 200)
                 throw "HTTP response " + response;         /////LINE 24
           this.logMsg("HTTP response " + response, "debug");
           ms.log("Completed MID Server File Transfer");
           return response;
     },

It works on dev environment but it doesn't work on test or production.

Has anyone got a clue what is wrong?

Thanks

[Filip Laznicka]

Hi Steve,

no, it is not OOTB.

It is part of Remote File Importer from Snow share. 

https://developer.servicenow.com/app.do#!/share/contents/2271821_remote_file_importer_import_files_f...

[donaldbatesjr]

Note I too received the error 403.
This is the midserver trying to send a file to https://instance/sys_import.do?sysparm_import_set_tablename=imp_user&sysparm_transform_after_load=true+

From an incognito mode browser you'll be prompted for credentials. Using admin credentials it says file couldn't be imported. Using midserver credentials you might receive 'User Not Authorized'.

Adding the role 'import_admin' to the midserver resolved issue when I had it. If it's not the username, ensure you can reach your ServiceNow instance when logged into midserver.

[hiranmayeesahoo]

I am unable to see the script include "MIDServerRemoteFileImport" under Mid server 

[kaireidegeld]

After committing the update set for the Remote File Importer, the MID Server Script Include "CSMIDServerRemoteFileImport" can be found in the table "ecc_agent_script_include".