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01-07-2020 02:34 AM
Hello,
"{"error":{"message":"Invalid staging table""detail":"Specified table does not extend'sys_import_set_row'"}"status":"failure"}", The following error is populating in logs when an incident is created in source instance( I have created a Staging table extending import set row in target instance) and also i am getting the below error.
org.mozilla.javascript.EcmaError: Cannot read property "0" from undefined
Caused by error in sys_script.dc22603bdb460010fac27a61399619d8.script at line 21
18: parsedJSON=JSON.parse(responseBody);
19: var result=parsedJSON["result"];
20: gs.log("result"+ result);
==> 21: var targetTicNumber = result[0]["display_value"];
22: var targetSys_id=result[0]["sys_id"];
23: current.u_client_sysid=targetSys_id;
24: var logString = "targetTicNumber -" + targetTicNumber +"\ntargetSys_id-" +targetSys_id;( screenshot for the before insert BR is attached) and the result is showing like undefined.
Thanks
Bhavana
Solved! Go to Solution.
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01-08-2020 01:43 AM
Hi Bhavana,
{"error":{"message":"Invalid staging table""detail":"Specified table does not extend'sys_import_set_row'"}"status":"failure"}
for this error you can check with rest message end point as well as HTTP method end point this problem occurs when there is a mismatch in end point URL
as you are extending the sys_import_set_row i think you are trying with import set API Please also check the end point format it should be
https://devxxxx.service-now.com/api/now/import/{stagingTableName}
Thanks,
S Noor Mohammad
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01-07-2020 02:37 AM
Hi Bhavana,
Did you try to print the json response received?
Does it have that key?
Can you share the json response here?
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-07-2020 02:59 AM
Hello Ankur
Before parsing to json only iam getting an error, so ideally the result is undefined and i am not sure about the key in that
Thanks,
Bhavana
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01-07-2020 11:06 PM
It seems you are doing it in wrong way,
parsedJSON=JSON.parse(responseBody);
var result=parsedJSON["result"];
gs.log("result"+ result);
var targetTicNumber = result[0]["display_value"];
var targetSys_id=result[0]["sys_id"];
You can try on this way:
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();
var obj = JSON.parse(responseBody); //define JSON parsing for the response JSON file to decode
var targetIncidentID = obj.result.sys_id;
// sys_id is key from response received , you can replace with any key in json like obj.result.number or obj.result.cmdb_ci
// obj.result.KeyNAME : will be the same for all
gs.log("HTTPCODE:"+httpStatus+"BODY"+response.getBody());
Please mark as Correct Answer and Helpful, if applicable.
Thank You!
Abhishek Gardade
Abhishek Gardade
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01-08-2020 01:51 AM
Thank you Abhishek for the information, it was helpful:)