Migrate Attachments from third party tool to ServiceNow

[ServiceNow SA]

Hi Team,

I need to migrate date from third party tool of client to ServiceNow alongwith attachments.

Can you guide me how can i integrate and get the attachments?

I also read about box integration:

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub-store-...

Is there any way i can install box plugin in my demo instance?

[Ankur Bawiskar · Accepted solution]

Hi,

Box is available from ServiceNow Store

So you cannot install that in PDI. It is only allowed in client instance

sharing few links on migrating attachments

https://community.servicenow.com/community?id=community_question&sys_id=472dc3a9db9cdbc01dcaf3231f96...

https://www.snc-blog.com/2012/03/05/importing-attachments-from-another-servicenow-instance/

https://community.servicenow.com/community?id=community_question&sys_id=b4e14ba9db98dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_article&sys_id=df3caa61dbd0dbc01dcaf3231f961...

https://community.servicenow.com/community?id=community_question&sys_id=062cb213db5f13808e7c2926ca96...

https://pathwayscg.com/loading-attachments-to-servicenow-from-a-local-machine-via-batch-scripting/

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Pradeep Sharma]

Hello SA,

Unfortunately, you cannot install store apps on personal developer instances. 

https://developer.servicenow.com/dev.do#!/guide/orlando/now-platform/pdi-guide/managing-your-pdi

- Pradeep Sharma

[Pradeep Sharma]

Hello SA - I hope all is well.

Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list. 

- Pradeep Sharma

[Milind Gharte]

Hi,

Here are links which will help you.

https://www.servicenowguru.com/integration/sending-attachments-3rdparty-service-desk/

https://community.servicenow.com/community?id=community_question&sys_id=13d21780db6c2f002be0a851ca96...

If it helps,Please mark ✅ Correct and 👍 Helpful.

Warm Regards,

Milind