Migration of Knowledgedatabase with Categories, Subcategories, Articles and Attachments/Screenshots

[Cashwig]

hello,

i have not yet found a solution to move an entire database including categories, subcategories, articles, attachments and images to a new instance.

What is the right way or is there no way?

[Ravi Chandra_K]

Hello @Cashwig 

Greetings!

you can try system export set way. if the articles having knowledge blocks, you have to export xmls from 

kb_knowledge_block, m2m_kb_to_block_history tables as well.

https://www.servicenow.com/community/sysadmin-forum/moving-kb-between-instances/td-p/2588087

also refer below threads:

https://www.servicenow.com/community/developer-forum/can-we-move-knowledge-article-from-one-instance...

please mark the answer as correct and helpful if helped!

Kind Regards,

Ravi Chandra.

[Cashwig]

If i go to the system export set i got this error message: You are either not authorized or the cart item is invalid