Missing Dashboards after Plugin Installation

lidorz · an hour ago

I installed the plugin Performance Analytics – Content Pack – Advanced Work Assignment because I want to get dashboards that show details about interactions for groups and queues. However, after the plugin installation, I don’t see any dashboards in my instance. Am I missing a step to activate?

Dr Atul G- LNG · an hour ago

Hi @lidorz

"Did you check whether, before installing the plugin, there was a dedicated dashboard or display you were supposed to get? If yes, then it might be a plugin issue or an access-related problem. Try repair the plugin (logout - login ) and then check again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

lidorz · an hour ago

hi there!

i need to get this dashboard

and i tried to repair

Dr Atul G- LNG · an hour ago

Hi @lidorz

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/use/dashboards/application-...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************