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Missing Dashboards after Plugin Installation

lidorz
Tera Contributor

‎09-29-2025 06:59 AM

I installed the plugin Performance Analytics – Content Pack – Advanced Work Assignment because I want to get dashboards that show details about interactions for groups and queues. However, after the plugin installation, I don’t see any dashboards in my instance. Am I missing a step to activate?

 

lidorz_0-1759154331735.pnglidorz_1-1759154350493.pnglidorz_2-1759154378158.png

 

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-29-2025 07:04 AM

Hi @lidorz 

"Did you check whether, before installing the plugin, there was a dedicated dashboard or display you were supposed to get? If yes, then it might be a plugin issue or an access-related problem. Try repair the plugin (logout - login ) and then check again.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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lidorz
Tera Contributor
In response to Dr Atul G- LNG

‎09-29-2025 07:06 AM

hi there!

i need to get this dashboard 

lidorz_0-1759154750975.png



and i tried to repair

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to lidorz

‎09-29-2025 07:09 AM

Hi @lidorz 

 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/use/dashboards/application-...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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