Hi
I have the Edit button at the Next Experience UI, Incident form, tab Child Incidents.
However, I don't have the Edit button at Service Operations Workspace/Incidents/Related Record/Child incidents, just the New button.
What is missing so I can see the Edit button at SOW?
Thank you
Hi @jose_quinonez
Hope you doing well & the recommendation and reference shared earlier helped you though if this is still something that's not very clear to you.
Refer below that i came cross with similar challenge in my project
Edit button issue in both the view shows differently is expected behaviour as OOTB offerings, this is due to the difference between native UI and SOW view in SN.
Solution recommended here is influenced by article posted by .
- Create a declarative Action: This can be done via a custom solution by creating a 'Declarative Actions' a recommended approach for creating UI actions on workspaces pages
- Alternative option could be customizing the action framework via UI builder (You can also configure the action framework using UI Builder to achieve specific functionality for list actions. )
- UX Form Action Layout: If you're working with the Action Bar, use the UX Form Action Layout Items for actions associated with a form record.
- Define an action, control how & where it appears (like control the button position, order, visibility )
NOTE: UI Actions are primarily supported on forms in workspaces, not lists ( like the action bar component while standard UI Actions are designed for lists and forms in the classic UI, their support in workspaces is restricted to forms.)
@jose_quinonez wrote:
Hi
I have the Edit button at the Next Experience UI, Incident form, tab Child Incidents.
However, I don't have the Edit button at Service Operations Workspace/Incidents/Related Record/Child incidents, just the New button.
What is missing so I can see the Edit button at SOW?
Thank you
Workspaces have a different architecture, using the Action Bar component for actions, which is primarily for forms. Hence, If your UI Action needs to function on a list in a Workspace, you'll generally need to implement it as a Declarative Action or as a custom action within the Workspace's UI Builder.
References:
| Declarative Actions in ServiceNow: The Complete Guide |
| Edit button on Related Lists of Workspaces |
| UI Actions on Workspace |
| How to use UI Actions in Workspace |
Hope this response, helps the visitors on this thread to know all about SOW UI Action.
Best Regards
Abhishek Pandey
