Missing plugin for service portal

[jamesmcwhinney]

I am trying to evaluate the new service portal widgets that come with the london release.

My instance has been upgraded to london but I am not able to find the plugin referenced in the below article:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/service-catalog-management/task/enable-new-widgets-portal.html

It mentions the plugin "com.glide.service-portal.service-catalog" but it is not an option in my instance.

Any ideas?

Thanks,

- James

[Alberto Consonn]

Hi,

please check the following plugin, it should be the right one:

com.glideapp.servicecatalog.portal

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Pradeep Sharma · Accepted solution]

HI James,

I was able to navigate to the plugin "com.glide.service-portal.service-catalog" and the title says "Service Portal - Service Catalog (do not activate...see plugin description)" with the description as 

Service Catalog for Service Portal - do not activate this plugin directly. Use 'Service Portal - Core' or
'Service Portal for Enterprise Service Management' instead. This ensures necessary components are included
with activation.

-Pradeep Sharma